1. Aliexpress accept the following payment methods:
Visa, MasterCard, Boleto, QIWI, Yandex,
Alipay, Western Union,Maestro debit card,WebMoney,
2. Buyer Protect:
Aliexpress only release payment to us after you confirm delivery of your order. Click here to know more about payment in aliexpress.
1. The products if you want to send by CHINA POST AIR MAIL will be FREE except some remote countries.
2. Free Shipping is only for package weighing less than 2kg, which can be shipped via CHINA AIR MAIL.
3. If you want to use other shipping way as: EMS, DHL, TNT, UPS, FEDEX… Please email us, we will calculate the cost for you.
4. Our price does not include taxes, VAT, or other charges. To ensure you pay minimum tax,
sometimes we will declare as “gift” or “sample” with low value. Click here to know more about the detail of shipment.
We will select the best way to dispatch your goods according to your requirement and some actual conditions. We make sure that the goods your paid will be delivered to you as soon as possible at a lowest postage fee.
We only accept return within 7 days after customer got the item.
1. For any reason, you are not satisfied with the items, we accept returns and exchanges with 7 days after you received your item and you will undertake the return shipping cost. We will process your return request within 2-5 days after we receive the returned item.
2. If the item is defective, pls tell us immediately in order for replacement or repairing. If a replacement is not available, then a refund will be issued with the original payment method.
3. Items that can’t be returned or exchanged: Personalized items.
4. Please don’t hesitate to contact us to get a better solution before you leave a neutral or negative feedback, we will do our best to deal it until you satisfied.
Customer’s 100% satisfaction is our goal!
If you have any doubt about items and services, pls contact us before leaving feedback and we will resolve the issue immediately.
If you are satisfied with our items and our service, please take a minute to leave us a positive feedback with
5 Stars, we will appreciate it.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us as soon as possible, because once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of AliPluging Beta (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of alibeta.warcraftoutlet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.